Frequently Asked Questions

  • North Star Pet Services cares for dogs, cats, fish, rabbits, guinea pigs, hamsters, turtles, and other small pets. If you have a pet not listed, feel free to reach out and ask!

  • Yes! Every visit includes a photo update so you can see how your pet is doing and have peace of mind while you're away.

  • North Star Pet Services serves pets within 5 miles of Saint Paul.

  • Absolutely. Multiple pets can often be cared for during the same visit. Contact us to discuss your pets and we'll recommend the best visit length for your household.

  • 15-Minute Visits are perfect for fish, turtles, hamsters, guinea pigs, rabbits, and quick feeding or water checks.

    30-Minute Visits are ideal for most cats, small dogs, feeding routines, litter box cleaning, potty breaks, and companionship.

    45-Minute Visits are best for dogs, multiple-pet households, pets who enjoy extra attention, or those who need additional playtime and exercise.

    If you're not sure which option is right for your pet, we're happy to help you decide.

  • Yes! Dog walks are available in 15-, 30-, and 45-minute increments. Walks are tailored to your dog's age, energy level, and needs.

  • Play sessions are an optional add-on that can be added to any pet visit or dog walk.

    For an additional $5, your pet receives 15 minutes of extra one-on-one play and enrichment. This can include fetch, tug-of-war, backyard play, training games, or other activities your pet enjoys.

  • Yes! Overnight care is available for pets who are most comfortable having someone stay in the home with them.

    Overnight care is $30 per night and includes evening and morning care. A two-night minimum applies.

  • Every pet is unique. Feeding schedules, medications, favorite toys, routines, and special care instructions will be discussed before services begin to ensure your pet receives the best possible care.

  • Yes! A free meet-and-greet is available before your first booking. This gives you, your pet, and Jonah an opportunity to get to know one another and helps ensure everyone feels comfortable before services begin.

  • Absolutely. Reliability, responsibility, and communication are at the heart of North Star Pet Services.

    Jonah has experience caring for a wide variety of animals and has been raised around pets his entire life. Through volunteer work and hands-on experience with dogs, cats, horses, rabbits, guinea pigs, fish, turtles, and other animals, he has learned how important dependable care is to both pets and their owners.

    As a local teen entrepreneur, Jonah is supported by a family of experienced pet owners who help ensure every client receives professional, reliable service. You'll receive photo updates throughout your pet's care, and your home and pets will always be treated with respect.

  • Getting started is easy! Simply reach out through the contact form, email, or phone to discuss your pet's needs, check availability, and schedule a meet-and-greet.